Users of Mobile Telecommunications Network ( MTN) Mobile Money ( MoMo) service effective today 2nd April are required to submit valid National ID cards to agent points for all transactions as earlier announced by management of the Telecommunications Network giant.
The Mobile Telecommunications Network giant had earlier in a series of messages notified their customers that they would be required to present valid ID cards they used in registering for the service before they could withdraw monies from their accounts, effective today 2nd April.
This update of the MoMo service according to MTN is necessary and needful to protect accounts and cashes of their customers.
Management of MTN believes that criminals have been withdrawing cashes from accounts which are not theirs, with optimism that their latest update of the service effective today would help curb the menace.
They had earlier asked their customers whose accounts are not registered in their names to send pictures of their valid ID cards and full names for changes of ownerships.
Users of the MoMo service in many ways have been confronted and duped by fraudulent persons since the introduction of the service.
MTN reminding their customers earlier yesterday 1st April in a Facebook post, said that the requirement for a National ID card for Momo transactions is to ensure safer transactions.
” Y’ello, Valued Customer, to provide extra security for your Momo, you will be required to submit a valid National ID card at agent points for all MoMo transactions starting April 2. This is to ensure safer transactions.
Just Momo it everywhere you go.
WeAreGoodTogether” MTN wrote.
However, some users of the service earlier reacting to plans by management of the service to update it, which they would be demanded to submit ID cards for all transactions, expressed serious displeasures.
They believe they would be faced with challenges withdrawing monies from their accounts, as they might not be able to trace persons whose ID cards were used by them in registering for the service.
Meanwhile, users of MTN MoMo who couldn’t register for the service with their own valid ID cards are advised to visit near by offices of the Mobile Telecommunications Network for changes of ownerships.