United Bank for Africa (Ghana) Limited, in line with its strategy to drive the experience of “banking without boundaries” to its customers through digital innovation, has launched a new Mobile Banking application (formerly known as U-Mobile) and Unstructured Supplementary Service Data (USSD) code *822# at the Bank’s Head Office in Accra on 12th June, 2018. The two lifestyle products have been updated to bring a whole new banking experience to customers of the Pan African Bank.
The new Mobile Banking App and USSD channels have been created with banking features that enable customers to operate a mini branch on their mobile devices, thus making banking more convenient, easy and accessible for all category of customers.
UBA customers can register for these services to transfer money, buy airtime, check account balances, pay bills, transfer funds and conduct mobile money transfers amongst other functions with the new Mobile Banking App and USSD.
“As a bank, co-creating with our customers remains part of our focus. Over the period, we have been informed by the taste and lifestyle of our customers and as such provided these two new solutions -Mobile Banking App and *822# to enhance their banking relationship with us and give our customers greater value”. We live in an age and time where people want a hustle-free way of banking, so we decided to introduce more features in our Mobile Banking App, which gives our customers greater value.” Said Abiola Bawuah – MD/CEO.
With *822#, UBA Ghana advances in an industry trend which hopes to extend banking services to the less tech savvy customers, and customers who may not have the taste for internet banking, as well as the financially excluded persons” he continued.
United Bank for Africa (Ghana) new Mobile Banking App demonstrates the Bank’s aim to provide unparalleled experience across all its channels It is in line with the bank’s vision to dominate Africa’s digital banking space. It comes with biometric log-in and facial recognition features for secure and personalized access. The application is now available for download on App Store and Google Play.
The launch of these products demonstrates our culture of service excellence, strengthening the affinity with our existing customers while reinforcing the UBA brand as one to be associated with by the entire banking public.